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Who Can File the Complaint?

Any person — family member, relative, neighbour, or even a stranger — can file a complaint regarding a dowry death. Since dowry death is a cognizable offence, the police are legally bound to register the FIR immediately and cannot refuse.

1. Local Police Station (FIR)

The first and most important step is to file a First Information Report (FIR) at the police station of the area where the death occurred or where the victim lived. Under Section 173 BNSS, the police must register a Zero FIR if the incident occurred in another jurisdiction.

2. Women's Helpline – 181 / 1091

Call the Women's Helpline (181) or Police Helpline (1091) to report dowry death and get immediate assistance. Trained counsellors can guide the family on next steps and connect them with the police.

3. National Commission for Women (NCW)

A complaint can be filed with the National Commission for Women at ncw.nic.in. The NCW can inquire into the matter and direct concerned authorities to take action.

4. Magistrate's Court (Section 223 BNSS)

If the police refuse to register an FIR, the complainant can approach the Judicial Magistrate directly under Section 223 BNSS and file a complaint. The Magistrate can direct the police to register the case.

5. State Women's Commission

Each state has a State Women's Commission that can be approached. They monitor dowry death cases and have powers to recommend action to the government and police.

Important Points

Zero FIR: Can be filed at any police station regardless of jurisdiction — the case will be transferred to the correct station.

Post-Mortem Mandatory: Police must conduct a post-mortem examination of the deceased and preserve evidence.

Free Legal Aid: The family is entitled to free legal representation through the District Legal Services Authority (DLSA).

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